Privacy Policy
Last updated: June 10, 2026
This Privacy Policy describes how Tape Signals ("Tape Signals," "we," "us," or "our") collects, uses, and protects your personal information when you visit tapesignals.com, subscribe to our services, connect your Discord account, or contact us. We do not sell your personal information to third parties.
01 Information We Collect
Information you provide directly
- Account and subscription data: email address, billing details, and subscription status when you subscribe through Stripe Checkout.
- Discord connection data: Discord user ID and related OAuth identifiers when you connect your Discord account to link subscription access.
- Support and contact data: name, email address, subject, and message content when you submit our contact form or email support.
Payment information
Payment card data is processed and stored by Stripe. We do not store your full payment card number on our servers. We receive limited billing metadata from Stripe (such as customer ID, subscription status, and the email associated with your account).
Information collected automatically
When you visit our website, our hosting provider may collect standard technical data such as IP address, browser type, device type, referring URL, and pages viewed. We use this information for security, performance, and basic analytics related to site operation.
We do not knowingly collect sensitive categories of data such as government IDs, biometrics, or health information.
02 How We Use Your Information
We use personal information to:
- Provide, operate, and manage your subscription
- Process payments and send billing-related communications
- Assign and revoke Discord access tied to your subscription
- Respond to support requests and contact form submissions
- Send service-related announcements and account updates
- Maintain security, prevent fraud, and troubleshoot technical issues
- Comply with legal, tax, and regulatory obligations
- Improve our website, services, and subscriber experience
We do not use your personal information to sell advertising profiles, and we do not make automated decisions that produce legal or similarly significant effects about you.
03 Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service providers that help us operate Tape Signals, including Stripe (payments), Discord (account linking and community access), Cloudflare (hosting and infrastructure), and Resend (contact form email delivery). These providers process data on our behalf under contractual obligations to protect it.
- Legal requirements when required by law, regulation, court order, subpoena, or governmental request.
- Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.
- Protection of rights when we believe disclosure is necessary to enforce our terms, protect our users, or address fraud or security issues.
04 Third-Party Services
Our services integrate with third-party platforms that have their own privacy policies:
We are not responsible for the privacy practices of third-party services. We encourage you to review their policies.
05 Data Retention
We retain personal information for as long as necessary to provide our services, maintain your subscription, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it using reasonable security practices.
Subscription and billing records may be retained for a longer period where required for accounting, tax, or compliance purposes.
06 Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. You use our services at your own risk, and you are responsible for maintaining the security of your Discord and email accounts.
07 Cookies & Similar Technologies
Our website may use essential cookies and similar technologies required for checkout, security, and basic site functionality. Stripe Checkout may set cookies necessary to process payments. We do not use third-party advertising cookies on our core marketing pages.
Most browsers allow you to control cookies through settings. Disabling certain cookies may affect checkout or site functionality.
08 Minors
Tape Signals is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, contact us and we will take steps to delete it.
09 Your Privacy Rights
Depending on your location, you may have rights to:
- Access a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal exceptions
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Receive a portable copy of certain data where applicable
To exercise these rights, email support@tapesignals.com. We will respond in accordance with applicable law. We may need to verify your identity before fulfilling a request.
10 International Users (EEA, UK & Canada)
If you are located in the European Economic Area, United Kingdom, or Canada, you may have additional rights under applicable data protection laws, including GDPR and UK GDPR. To exercise those rights, contact support@tapesignals.com.
If you are in the EEA or UK and believe we are unlawfully processing your information, you may lodge a complaint with your local data protection authority.
11 California Residents (CCPA/CPRA)
If you are a California resident, you may have the following rights:
- Right to know what personal information we collect and how we use it
- Right to delete personal information, subject to legal exceptions
- Right to correct inaccurate personal information
- Right to opt out of sale or sharing — we do not sell or share personal information for cross-context behavioral advertising
- Right to non-discrimination for exercising your privacy rights
To submit a request, email support@tapesignals.com. We do not disclose personal information to third parties for their direct marketing purposes.
12 Policy Updates
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made. Material changes may be communicated through the website, email, or Discord announcements. Continued use of our services after an update constitutes acceptance of the revised policy.